If you’re not happy with your purchase, we’re not happy and we will make it right. You can return your item at any our Jewelers store for up to 45 days of purchase or exchange it within 90 days.
- 1. If you believe your package was damaged in shipping, we require that you contact us within 05 days of delivery and we will work with you to quickly resolve the issue.
- We do not accept any returns after 45 days from ship date.
All refund recipients will receive and email confirmation for their records.
- To cancel an order, please contact store as soon as possible. if your order has not yet shipped. we will refund yor payment as soon as possible
To return a shipped item, please follow these steps they’re also on your packing slip.
- Indicate the reason for your return the packing slip next to the item you’re returning.
- Include the packing slip and all original documents in the package.
- We’ll credit your original payment method, excluding delivery charges, within three weeks of receiving your return.
- Your packing slip MUST accompany the return.
- All returns will be inspected by our Quality Assurance team before we can process a refund.